Onyx Bat Privacy Policy — How Your Information Is Kept Safe

Onyx Bat Only the data necessary to operate the service is collected. No unnecessary information is requested.

Information collected at registration:

• Full name & date of birth
• Email address and mobile number
• Current address (including district and division)
• Preferred Payment Method

Information collected automatically while using the service:

• IP Address & Device Information
• Browser Type & Operating System
• Login & logout time
• Betting History & Transaction Details
• Cookie & Session Data

Information collected during KYC verification:

• Copy of National ID or Passport
• Proof of address document

Collected data is used solely for the specific purposes listed below. It is not used for any other purpose.

• Account Management: To verify registration, login, and account security.
• Transaction Processing: To process deposits and withdrawals correctly.
• Identity Verification: To comply with KYC and anti-money laundering regulations.
• Customer Support: To handle complaints, questions, and support issues.
• Security: To detect fraud and unauthorized activity.
• Legal Obligations: To meet the requirements of regulatory bodies.
• Service Improvement: To analyze usage patterns and improve your experience.
• Marketing (optional): Only if you have given consent for promotional communications.

Onyx Bat Your data is never sold to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, Rocket, and banks receive only the minimum information necessary to process transactions.
• Identity Verification Service: Authorized third-party agencies for the KYC process.
• Legal Authority: In response to a court order or a lawful request from a law enforcement authority.
• Regulatory Authority: For mandatory reporting required by the licensing authority.

Onyx Bat Cookies are used on the website and app. Cookies are small text files stored on your device that help improve the quality of the service.

Cookies can be disabled from your browser settings. However, disabling essential cookies may cause some features to stop working.

Onyx Bat Industry-leading security standards are applied to protect your data, with both technical and organizational safeguards in place.

• Transport Encryption: TLS 1.3 protocol used for all data transfers.
• Storage Encryption: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication: 2FA can be enabled on your account.
• Access Control: Only authorized personnel have access to your data.
• Regular Security Audits: Independent expert teams conduct regular audits.
• Incident Management: In the event of a security breach, affected members will be notified within 72 hours.

Onyx BatEvery member registered with - has the following rights regarding their personal data:

Your data is never kept longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: 7 years, in compliance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Log Files: Up to 12 months.
• Cookie Information: Based on cookie type (see above).

Once the retention period expires, data is automatically and permanently deleted using secure methods.

Onyx Bat- services are strictly for users aged 18 and above. If anyone under 18 registers, their account will be closed and any collected data will be deleted.

Onyx Bat This privacy policy may be updated from time to time. Members will be notified of any significant changes via email or in-app notification before they take effect.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. The date of the latest update is always shown at the top of this page.

For any privacy-related questions or complaints Onyx Batplease contact the Data Protection Officer at

The first question most people ask when using an online betting platform is — "Is my data safe?" It is a completely natural and valid concern. Onyx Bat believes privacy is not just a legal obligation — it is a matter of trust with our users.

As digital services have expanded across Bangladesh, incidents of personal data misuse have also increased. Onyx Bat This reality is something - is fully aware of. That is why data protection has been treated as a top priority — technically and policy-wise — from the very beginning.

The amount of data collected is kept deliberately minimal. Information that isn't essential to the service is never requested. When transacting via Mobile Pay or Nagad, Onyx Bat - will never ask for your mobile banking PIN or password — and should never need to.

About sharing your information Onyx Bat's policy is simple — only what's strictly necessary. Payment gateways receive only what's needed to process a transaction, nothing more. And any party data is shared with is contractually bound to uphold the same privacy standards.

When it comes to user rights — these are not just words on paper. Onyx BatAnyone who wants to view or delete their personal data can reach out to the support team for assistance. No complicated forms or long waits — a single email or live chat message is all it takes.

On the technical side, TLS encryption, encrypted storage, and regular security audits together form Onyx Batis the foundation of our data security. If a security incident occurs, affected members will be notified promptly — that is our commitment.

Privacy policies can feel like a chore to read — but this one is actually a record of your rights. Onyx Bat has worked to keep this document as simple and clear as possible — so you have no questions left after reading it.